Refund policy
At GaloreEssentials, we take pride in providing quality handcrafted products. Due to the nature of our personal care products, we do not accept returns or exchanges on opened or used items.
Returns & Exchanges
For health, hygiene, and safety reasons, all sales are final. We cannot accept returns, exchanges, or refunds on products that have been opened, used, or tampered with.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us within 3 days of delivery at [your email address] with:
- Your order number
- Photos of the damaged or incorrect item
- A brief description of the issue
Once reviewed, we may offer a replacement, store credit, or refund at our discretion.
Order Cancellations
Orders may be canceled within 24 hours of purchase if they have not been processed or shipped.
Shipping
Shipping charges are non-refundable. GaloreEssentials is not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping information provided by the customer.
Contact Us
If you have questions regarding your order, please contact us:
GaloreEssentials LLC
Email: adore@myessentialsgalore.com
Website: myessentialsgalore.com